Panashi FZCO
Self-service kiosk solution
Features
High Security with Full Reporting System
Advanced security protocols which includes end-to-end encryption, secure HTTPS communication, regular VAPT (Vulnerability Assessment and Penetration Testing), and robust user authentication mechanisms protect our kiosk system from external threats. The reporting system facilitates transparency and real-time tracking of vital kiosk parameters.
Multi-Payment Channels
Customers can make their payments in multiple modes like cash, card, contactless, or via e-wallets.
Intuitive User Interface
Even a layman with basic tech knowledge can easily navigate through our intuitive kiosk interface.
Allows modification and upgrade
Our telecom kiosks are designed to accommodate the future plans and requirements of the telecom providers, which makes the kiosk system future-ready. This means your investment remains protected for several years.
Multi-language Options
Customer can choose their preferred language from a list of languages which improves Customer Experience. (change kiosk navigation - Customer Experience.)
Online Monitoring & Control System
Gather performance reports, diagnostic alerts through real-time monitoring.
Location Flexible Installation
Panashi Telecom SSMs can be easily deployed in both outdoor and indoor locations with sufficient footfall, be it metro stations, malls, retail environments etc. If needed, you may even relocate the machine to more profitable or high-traffic areas.
Aesthetic & Easy to Maintain Design
Our kiosk enclosures are aesthetically designed, strong, sturdy, and durable, made of weather-resistant material. They improve your brand presence, and are easy to clean and maintain, for years to come.
Panashi Telecom SSM functions
Here are the key functions of our SSMs.
Instant Sim Card Issuance & Replacement
Allows Instant SIM card issuance and replacement of lost/damaged cards upon automated customer verification.
Bill Payment & Bill Plan Management
Automated bill payments and plan upgrades without visiting the physical store.
Voice, Data & International Top-up
Customers can instantly recharge Voice minutes, data, and International call credits upon payment.
Credit Transfers
Allows balance transfers between users, which adds to customer convenience.
eKYC Processing
Perform secure customer identity verification through fully-automated eKYC.
Gift Voucher Issuance
Purchase or redeem gift vouchers via the telecom kiosk machine.
How customers benefit from our Telecom Self-service kiosks?
Fast and efficient service
Avoid the long lines, perform SIM activations, voice & data top-ups and other payments in few minutes.
Personalised recommendations
If integrated with Business Intelligence Tools, your telecom kiosk machine would be equipped to offer personalised recommendations to your customers. Of course, based on their previous purchases and preferences.
Instant issue resolution
Customers can instantly get in touch with a live agent, if needed, and have their issues resolved via video conferencing.
User-friendly interface
Highly intuitive and multilingual touchscreen instills confidence in the customers, and empowers them.
Video conferencing-assisted Customer on-boarding
During KYC and onboarding process, if needed, the customer can seek the assistance from a live agent via video conferencing. This puts the customer at ease, avoid confusions, and delays.
Contactless, paperless experience
Your customers enjoy hygienic, paperless kiosk interactions with digital receipts, and minimum human interactions.
24/7 service availability
Customers can access services 24/7, even outside the usual business hours.
Improved accessibility
If deployed at all strategic, high footfall regions, your customers can access most of the telecom services via the telecom self-service machine, avoiding physical branch visits.
Respects customer privacy
Customers can perform sensitive tasks like eKYC updates, biometric verification etc. on their own, without external assistance. They appreciate the privacy and consistency in kiosk interactions.
Telecom providers gain significant benefits as well.
Reduced overheads
Carry out services through Telecom SSMs without relying on the traditional brick and mortar branches.
Faster and efficient customer on-boarding
Faster KYC, customer on-boarding and account creation with video chat support.
Improved customer reach
Our telecom self-service kiosks can be deployed almost anywhere with minimum space requirements and investments compared to a physical branch.
Real-time monitoring
Service providers can monitor kiosk performance real-time, provide software updates, and track usage from a remote location.
Ideal for underserved and rural regions
Perfectly suitable to meet the telecom requirements of the underserved and rural areas.
Scalable solutions
Our telecom kiosk solutions are scalable which aids in business expansion.
Improved sales
Improved sales through faster and efficient services, enhanced business reach, personalised recommendations, and 24/7 operations.
Reduced churn rates
Efficient service delivery, personalised recommendations, loyalty programs instill trust in customers, and they stay.
Branding benefits
The sleek design aesthetics of the kiosk machine, combined with unique branding, give a touch of sophistication and bolster a tech-forward image.
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